Payment & Security
Secure payments, fraud screening, website protection and 24/7 monitoring for safer shopping.
Safe, Secure & Monitored Checkout
We take payment security, fraud prevention and customer protection seriously. The Candy Cabin uses trusted payment providers, fraud intelligence tools, website security services and custom 24/7 monitoring systems to help protect customers, orders and our website.
Secure Payments
Firewall & Protection
Fraud Intelligence
Security Monitoring
Stripe Secure Payments
Payments may be processed securely through Stripe, helping support encrypted transactions, payment protection, fraud checks and dispute handling tools.
Cloudflare Website Protection
Cloudflare helps protect our website from suspicious traffic, automated bots, malicious requests, attacks and unwanted activity.
MaxMind Fraud Intelligence
MaxMind helps us review fraud risk signals such as IP location, address mismatch, VPN/proxy indicators and unusual order behaviour.
Sucuri Website Security
Sucuri helps support website security monitoring, malware scanning and protection against suspicious website activity.
FMUK CodeVault 24/7 Monitoring
We also use FMUK CodeVault, a custom-built monitoring platform designed to watch key website, checkout, order and security activity around the clock.
Chargeback & Dispute Protection
We keep order records, tracking details, payment information, customer messages, fraud signals and website activity logs where appropriate to help investigate disputes fairly.
What We May Check Before Dispatch
- Payment status
- Billing and delivery address match
- IP location and fraud risk signals
- VPN, proxy or suspicious network indicators
- High-value or unusual order behaviour
- Previous dispute or chargeback history where available
- Customer communication and delivery notes
If An Order Looks High Risk
If an order appears suspicious, we may delay dispatch, contact the customer, request extra verification, cancel the order or issue a refund where appropriate.